Business process outsourcing has always been an advantageous approach for companies to minimize costs while enhancing its overall productivity and quality of service. By retaining business process outsourcing staff to handle certain functions such as telemarketing, IT staff and customer support, a company effectively streamlines its operations and re-focuses on strengthening its core businesses.
Recent years have seen the rise of outsourcing offshore labor hire to countries like the Philippines because of the benefit of lower labor rates in these locations. But more than the cost advantage offered by this strategy, businesses actually benefit more from the quality of service offshore companies are able to offer. The Philippines has a rich pool of highly qualified manpower specially trained for service-oriented jobs. The Philippines has so far proven to be the best location for getting business process outsourcing staff because of its several unique advantages.
Here are the top 6 reasons why outsourcing offshore labor hire in the Philippines is beneficial:
1. The language barrier. One of the biggest Business Process Outsourcing challenges is overcoming the issue of language. The American culture is dominant in the Philippines with Filipinos even having American English accents. In recent studies the Filipinos living in cities have literacy rates of around 94 per cent. Schools and universities teach English within their curriculum's and is used in every day life. This enables you the ability to give instructions to your offshore staff with ease and clarity compared to other business process outsourcing countries.
2. The Philippines was a colony of the USA and as a result has a close affiliation to westernized countries. This improves relationships with clients from other countries where English is the first language. This factor alone has seen the Philippines grow to the number 1 outsourcing offshore labor hire destination.
3. Time zone. The time difference between the Philippines and Australia is only two hours, which can be very beneficial for time-sensitive transactions and services. It makes the country a better choice for getting offshore services instead of another location in a time zone too many hours away.
4. Working with offshore companies is often seen as a very prestigious job and opportunity for Filipinos. Becoming a business process outsourcing staff member in positions such as Telesales, data entry and IT positions are considered very good career prospects. Filipino offshore BPO staff treat their jobs with the utmost regard.
5. The Filipino people have a number of unique personality traits. Their friendliness and loyal qualities make them ideal for all offshore labor hire services roles like customer support and telemarketing. In addition the Filipino people are hard working, eager to please you and have the ability to adapt to different situations easily.
6. The Philippines has a large emphasis on education. In particular there is significant emphasis being placed on computer education and literacy. The skills sets and abilities the Filipino staff gain from their university and college educations is of world class standard. The business process outsourcing staff from the Philippines will be able to perform to the level of most local staff.
The use of outsourcing offshore labor hire to the Philippines is considered essential. By business process outsourcing staff you are giving your business the necessary edge to grow and profit from global talents.
About the Author:
Your business can utilize high quality Business Process Outsourcing Staff located in the Philippines. Our offshore labor hire services can supply all IT staff, telesales, customer support and many other positions. Get a totally unique version of this article from our article submission service
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