Tuesday, December 2, 2008

The Importance of Telephone Prospecting Scripts

By Terry Stanfield

You can decide to work by yourself or to use a prospecting firm. It can go either way but remember that using a prospecting firm can allow you to focus your efforts on your existing clientele. Any highly successful business focuses their efforts on existing clientele. Your current clients already know you and are comfortable enough to buy from you. Deepening that relationship is easier and will turn out to be much more profitable than going after new clients.

You never want to turn away new opportunities coming up or to not have a chance to prospect for new business. This is where a prospecting firm can come in and provide that new business development that you want. You can outsource your business development so that you can focus on existing clientele. This can be especially critical during a downward economy. It is far easier to pick up market share in a down economy than during an upward economy.

When you are looking for a prospecting firm to use, you will want to work with a company using telephone prospecting scripts. It is easier to get an idea of predictable results and it allows for constant improvement when using a script. If a company just lets their salespeople call and say whatever they want to say, the results you can expect will be widely divergent with a different result every time. You will not see the return on investment that you are looking for.

Take the time to look through what the different prospecting firms can do. They should be able to produce past telephone prospecting scripts you can look over along with results. You want to work with a company with a good track record. They should be able to take your ideas and goals for a telephone campaign and mesh it with what they have found to succeed in their business. Open communication is important so that you and the company can be on the same page. This would involve them understanding your ultimate goal along with you understanding what to expect from them.

Telephone prospecting scripts are the blueprint for highly successful prospecting firms. Find a firm without these in place and you are going to find a company on its way down within the telephone selling world. This is especially important as with what is happening with potential recessions happening around the world. This can be a potential opportunity you can take advantage of either by yourself or outsourcing the work to a prospecting firm.

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